Customer FAQs

Find answers for your questions about how to use effacts, security and adding more users and features.

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How do I?

How do I upload documents in effacts?
How do I hide a dossier or documents from other users in the system?
How can I generate an org chart?
I forgot my password, how do I reset it?

Training and manuals

What kind of training and certification do you offer?
Do you have manuals and how-to guides?

Adding features and users

Can I give more users access to effacts?
Can I give access to users abroad?
Can I add additional types of legal information or features to effacts?


Where is my data stored?
What additional security measures does effacts offer?
I have more detailed questions about security, where can I find out more?